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About IDOSS

The team behind your technology

We are technology experts with a unique combination of enterprise infrastructure expertise and practical business technology implementation experience — built to be a single accountable partner across your entire stack.

Why we exist

Our Mission

To be the single technology partner that enterprises rely on — from the first line of infrastructure code to the last customer call.

Our Vision

To become the global benchmark and most trusted partner for secure, scalable, and fully robust enterprise technology transformations, setting the standard for digital reliance.

Our Unique Value

Rare combination of enterprise-grade DevOps expertise and practical business technology implementation

Our Values

Technical Excellence
Client Success
Open Source Innovation
Cost-Effective Solutions

Leadership

Our Founder

Enterprise infrastructure expertise meets practical business technology implementation.

AS

AbdulRazzaq Shaikh

Founder & Technical Director

Technology expert with extensive experience in DevOps, cloud infrastructure, security solutions, and business technology implementation. Specializes in building scalable, secure, and cost-effective enterprise solutions with hands-on expertise in call center technologies, CRM systems, and BPO infrastructure setup.

Experience

10+ years in enterprise technology solutions

Specialties

DevOpsCloud ArchitectureSecurityInfrastructure AutomationCall Center SystemsCRM ImplementationOpen-source SolutionsBPO InfrastructureOn-premises Networking

Certifications

AWS Solutions ArchitectCertified Kubernetes AdministratorCISSP

Key Achievements

  • Set up multiple BPO companies from scratch
  • Expert in open-source dialer systems
  • CRM and ticketing system specialist
  • Enterprise-grade infrastructure solutions

The team

Our People

Dedicated professionals who work together to deliver exceptional technology solutions.

MS

Mehraj Shaikh

Support Lead

Leading our support operations and ensuring exceptional customer service delivery.

JP

Jayesh Pandey

Business Development

Driving business growth and strategic partnerships for IDOSS.

MS

Mehtab Shaikh

UI/UX Lead

Creating intuitive and engaging user experiences for our digital solutions.

RS

Rahim Shakh

Sales

Managing sales operations and client relationships to drive business success.

HK

Habban Karediya

Social & Marketing

Leading our digital marketing and social media presence to enhance brand visibility.

MS

Mehmood Shaikh

Networking & Communication Expert

Specializing in network infrastructure, communication systems, and enterprise connectivity solutions.

Advisors

Advisory Board

Decades of combined experience in technology, security, and business strategy.

BS

Brajesh Singh

Advisory Board Director

Providing strategic guidance and industry expertise to drive IDOSS's growth and market positioning.

PS

Pankaj Shah

CISO

Chief Information Security Officer ensuring enterprise-grade security standards and compliance across all solutions.

SP

Swapnil Pathak

Full Stack Head

Leading our full-stack development initiatives and technical architecture decisions.

How we work

Our Comprehensive Approach

We understand that modern businesses need both robust technical infrastructure and efficient operational systems

1

Business & Technical Discovery

2

Integrated Solution Architecture

3

Parallel Implementation Strategy

4

End-to-end Integration & Testing

5

Ongoing Support & Optimization

Ready to work together?

Let's build something reliable together

Get in touch for a free 30-minute technical consultation — no sales pitch, just an honest conversation about your technology stack and what's possible.

Response within 2 business hours — Monday to Friday, 9 AM–6 PM IST