Products / Communication & CRM
Run Your Entire
Call Center
From a Smartphone
WASLX replaces expensive call center infrastructure with a mobile-first platform. Deploy in minutes, scale without servers, run from anywhere.
New — WebCall & Co-Browsing
Connect website visitors with your experts in real time using WebCall & Co-Browsing — without requiring a phone number.
Explore WebCallFull platform access · No credit card · No commitment
The Problem
The old way is broken
Old Way
Expensive servers & hardware
EPABX setup costs lakhs. IT team required before day one.
WASLX
Zero infrastructure needed
Works on any Android phone your agents already own.
Old Way
Agents tied to a desk
Your team can only call from the office.
WASLX
Call from anywhere, anytime
Remote-first. Field agents. Work-from-home. All covered.
Old Way
Setup takes weeks
Vendors, wiring, licenses, training — before one call is made.
WASLX
Live in under 30 minutes
Sign up, add agents, upload leads, start dialing. That's it.
New — WASLX WebCall & Co-Browsing
Let Customers Talk to an Expert — Without Sharing Their Phone Number
Turn any website page into a real-time customer assistance channel. With a simple WASLX integration, customers can request help directly from your website and connect with an available expert instantly.
- No mandatory phone number
- No callback
- No leaving the website
Designed to support privacy-conscious, data-minimised customer interactions.
Sample insurance website
Health Insurance
Family Protection Plan
₹14,999 / year
Need help choosing the right plan?
Powered by WASLX WebCall
WASLX Agent Console
AvailableWaiting for WebCall requests…
Illustrative demo — simulated in your browser. No call is placed and no data is collected.
How WebCall Works
From website visit to live assistance in five steps
01
Customer Visits
The customer browses the company's website normally.
02
Talk to an Expert
The customer clicks “Talk to an Expert” and provides only the required information.
03
WASLX Routes the Request
WASLX finds available agents in the configured campaign.
04
First Agent Answers
Available agents receive the request and the first agent to accept is connected.
05
Co-Browse & Assist
The agent sees the customer's current page context and can guide them through the website.
Capabilities
WebCall & Co-Browsing Features
Everything needed to turn a website visit into a live, assisted conversation — managed from the same WASLX platform as your call center.
WebCall
Connect customers directly with available experts from your website.
No Mandatory Phone Number
Customers can request assistance without providing a mobile number.
Intelligent Agent Routing
Automatically route requests to available agents through WASLX campaigns.
Co-Browsing
Help customers navigate and understand your website in real time.
Customer Context
Agents can understand what page the customer is currently viewing.
Campaign Based
Manage WebCall interactions using WASLX campaigns and agent groups.
Privacy-Conscious
Support data-minimisation-focused customer interaction journeys.
Analytics
Track WebCall requests, sessions, agents and outcomes.
Why It Matters
From Callback to Real-Time Assistance
A traditional lead form asks for a phone number and hands the conversation to a later callback. WASLX WebCall lets the conversation happen while the customer is still on the page.
Traditional Website
The customer waits for a callback — often after they've left the website.
- Website Visitor
- Lead Form
- Mobile Number
- Lead Created
- Callback
- Customer Answers
With WASLX WebCall
The customer is assisted in the moment, on the page they are viewing.
- Website Visitor
- Talk to an Expert
- Available Agent
- WebCall
- Co-Browsing
- Customer Assisted
Engage customers at the moment of intent.
Built for High-Intent Websites
Turn Website Visitors Into Conversations
Give customers immediate access to human experts when they need help with high-value or complex digital journeys.
Insurance
Policy pages, quote forms, premium calculators and applications.
Example button: “Talk to an Insurance Expert”
Banking & Financial Services
Loans, credit cards, accounts and financial products.
Example button: “Talk to a Loan Expert”
Automotive
Vehicle selection, pricing, financing and test-drive journeys.
Example button: “Talk to a Vehicle Expert”
Real Estate
Property pages, floor plans, pricing and site visits.
Example button: “Talk to a Property Expert”
Healthcare
Appointments, services and patient journeys.
Example button: “Talk to a Care Coordinator”
E-Commerce
High-value products, comparisons and checkout assistance.
Example button: “Talk to a Product Expert”
Education
Courses, admissions, fees and applications.
Example button: “Talk to an Admissions Counsellor”
A different customer journey?
Tell us where your customers need help — we'll map it to a WebCall flow.
Talk to IDOSSUse Case Spotlight — Insurance
A Better Way to Sell Insurance Online
Customers often need expert guidance before choosing an insurance product. WASLX allows them to speak with an available advisor directly from the website — without making their mobile number mandatory.
- Mobile number is not mandatory to start the conversation
- Advisors see which policy page the customer is on
- Co-Browsing guides the customer through quotes and forms
- Customer visits policy page
- Clicks “Talk to an Expert”
- Provides email / required information
- WASLX finds available advisor
- Advisor answers
- WebCall starts
- Advisor sees customer context
- Co-Browsing
- Customer continues application
Privacy-Conscious Customer Engagement
WASLX enables businesses to design customer-assistance journeys that do not require a mobile number simply to initiate a conversation. Configurable data collection and enterprise access controls can support data-minimisation and privacy-conscious customer experiences.
- Mobile number optional to start a conversation
- Configurable data collection
- Enterprise access controls
Website Integration
Add WebCall to Your Website
Integrate WASLX into your existing website using a lightweight JavaScript snippet. No website rebuild is required.
<!-- Add before </body> -->
<script src="https://your-waslx-domain/waslx.js"></script>Example only. Your actual snippet, domain and campaign configuration are provided during WASLX onboarding.
- Your Website + WASLX WebCall SDK
- Talk to an Expert
- WASLX Campaign
- Available Agent
- WebCall + Co-Browsing
Platform Features
One Platform. Multiple Ways to Engage.
Run outbound calling operations and real-time website assistance from the same WASLX campaigns, agents and reports.
Contact Center
Built specifically for outbound calling operations on Android — not ported from a desktop app.
Auto Dialer
Automate outbound calls and maximize agent talk time. Skip unanswered calls automatically and keep your team in back-to-back conversations.
CRM & Lead Management
Upload, organise, and assign leads in one place. Track every interaction, set follow-up reminders, and never let a hot lead go cold.
Campaign Management
Create flexible calling campaigns in minutes. Set targets, assign lead lists, schedule time slots, and manage multiple campaigns simultaneously.
Live Monitoring Dashboard
Track every agent and every call in real time. See who's live, who's idle, call durations, and conversion rates — all from one screen.
Reports & Analytics
Detailed performance insights per agent and per campaign. Know exactly what's working, who's performing, and where to improve.
Mobile-Based Calling
Agents work from anywhere using their own Android phones. No desk phones, no SIM boxes, no complicated hardware — just install and dial.
Digital Customer Engagement
NewConnect website visitors with your experts through WebCall and Co-Browsing.
WebCall
Website visitors start a real-time conversation with your agents directly from the browser.
Co-Browsing
Agents guide customers through your website pages while they talk.
Website Integration
Add “Talk to an Expert” to existing pages with a lightweight JavaScript snippet.
Agent Routing
Requests reach available agents in the configured campaign — the first to accept is connected.
Customer Context
Agents see the page the customer is viewing, so the conversation starts informed.
Real-Time Assistance
Help customers at the moment they need it, without a lead form or callback.
Getting Started
Up and running in three steps
No hardware. No IT vendor. No month-long rollout. Just sign up and dial.
Sign Up & Set Up
Create your WASLX account, configure your campaign settings, and add your team members. Takes under 10 minutes — no IT team required.
Add Agents & Upload Leads
Invite agents via a simple link. Upload your lead list as a CSV. Assign leads to campaigns and agents automatically.
Start Calling
Agents install the Android app and begin calling immediately. The auto dialer queues calls, skips unanswered numbers, and logs every interaction.
Contact Center Use Cases
Built for your industry
Whether you run a BPO or a 5-person sales team, WASLX fits how you work.
Cut infrastructure costs by 60%
BPO / KPO
Run a full-scale outbound BPO without EPABX, servers, or desk phones. Deploy new agents in hours, not weeks. Scale up for project peaks, scale down when done — pay only for what you use.
No desk required
Real Estate
Keep your field agents dialing while they're on-site, in the car, or working from home. Full call history and lead tracking from any Android device.
Every call logged automatically
Insurance / Loans
Manage high-volume lead lists across multiple products. Assign leads by agent skill, track conversion at every stage, and stay compliant with full call logging.
More talk time, fewer idle gaps
Sales Teams
Outbound sales teams that need predictive dialing, performance analytics, and CRM integration to maintain contact history and close more deals.
Early Adopters
Be among the first
We're just getting started. Join beta, help us build the best mobile call center platform on the market, and get one full month free.
Shape the product
Beta users get direct access to our team. Your workflows, your pain points, your feedback — built into the roadmap before we launch to the public.
Free for a full month
Full platform access, unlimited agents, zero cost during the beta period. No trial limitations, no feature gates — everything, unlocked.
Be first to market
Get your call center running on WASLX before your competitors do. Early adopters lock in the best rates when paid plans launch.
What you get in beta
Beta period is 1 month from sign-up. After beta, we'll share pricing and you can decide whether to continue — no automatic charges.
No credit card · 1 month free · No automatic charges after beta
Turn Website Intent Into Real Conversations
Give your customers instant access to the right expert — without making their phone number mandatory.